Delivering Happiness - Tony Hsieh

Delivering Happiness

By Tony Hsieh

  • Release Date: 2010-06-07
  • Genre: Business & Personal Finance
  • Size: 1.58 MB
Score: 4.5
From 73 Ratings

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Pay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .
Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
To learn more about the book, go to


  • Wonderful

    By sdourado
    Wonderful personal and business stories, lessons, books, links, whatever. I feel happy after reading this book ;)
  • Happiness

    By Realjohnkemp
    This isn't just a good learning read, it's just plain a good read and it'll point the way to finding and delivering happiness.
  • yaletownPlumbing

    By darrenMmann
    Amazing! I have purchased 5 books for friends and family so far, and will continue to deliver happiness in my life and business:) -darren
  • Good book

    By wsiq
    Very good the way that he wrote this book. Simple text, where everybody can deep understand the message.
  • A lire absolument

    By Happymarc
    Tout les gestionnaires et les propriétaires de PME devrait lire ce livre. WOW quelle aventure.